Customer Feedback: How to collect and analyse your data
Are your customers getting value out of the online experience you’re offering? Are they satisfied with your products and services? And just how loyal are they to your brand exactly? These are the...
View ArticleHow to write good survey questions: 80 examples and tips
Do you want to gather feedback from users, customers, visitors, or anyone else interacting with your content? Smart choice! Businesses that leverage consumer insights, outperform their competition with...
View Article30 impactful customer feedback questions and tips
Customer feedback can be vital to a company in many ways. With data-driven changes based on consumer input, you can improve everything from customer retention to conversion rate and brand awareness....
View ArticleWhy is customer feedback important?
Did you know that 66% of customers expect companies to understand their personal needs and expectations? That is why a proper voice of the customer strategy can help with everything from customer...
View ArticleHow to Create a Customer Feedback Survey: Tips & Examples
Customer satisfaction is a driving force in sales. Research shows that a customer who is emotionally invested in your brand is three times more likely to make a repeat purchase or to recommend a...
View ArticleHow Smartphonehoesjes.nl uses customer feedback to elevate the digital...
Smartphonehoesjes.nl is your go-to destination for all mobile device accessories – from smartphones to laptops and e-readers. As specialists in their field, it’s important for Smartphonehoesjes.nl to...
View ArticleMopinion Named Top Performer in Customer Feedback Management Software 2025
Exciting news incoming! Mopinion has just been named a Top Performer in the category ‘Customer Feedback Management Software’ in FeaturedCustomer’s ‘Winter 2025 Customer Success Report’....
View ArticleCustomer feedback summarisation: Turning comments into insights
If you handle customer feedback regularly, we certainly don’t have to tell you about the importance of collecting both qualitative and quantitative data. After all, utilising the combination of the two...
View ArticleBest Survey Apps for 2025
Discover the 15 best survey apps for 2025 to collect customer feedback, run polls, and drive insights - compare features, pricing, and use cases. The post Best Survey Apps for 2025 appeared first on...
View Article7 Alternatives to GetFeedback CX and Digital
If you are here, you are probably looking for competitors or alternatives to GetFeedback. GetFeedback is a customer experience and survey platform that helps collect and analyse feedback from its...
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